Terms and Conditions :

Krishan Health Cares helps in supply and offer Medical Equipment & Medical Accessories. We are committed to give correct & accurate details and information over the website. Details of the products may include incomplete, inaccurate and unreliable info due to human error. Krishan health Cares frequently make efforts to make the details correct and up to date. We reserve the rights to change the details and prices without any prior notice over the website. Images are the representation of listed product, the actual product may vary from that.

We expressly disclaims all the guaranty and warranties either expressed or implemented warranty of the company or fitness for a specific purpose. Krishan health Cares doesn’t affect any conditions of product manufacturer’s warranty.

Krishan health Cares is protected by copyright as a collective work/ compilation, pursuant to India, International conventions and other Copyright Laws. firm’s Name, Trademarks and Logo may not be reuse by any person in any manner without the prior written consent of firm.

Note to Buyers :

In the case of big orders of ₹ 5,000/- or more may be hold for further review as payment is authorized, completed and verified by client. In some situations where billing address and shipping address are different then in these cases additional information will be required to verify the validity of order and to product fraud or abuse of Credit/Debit card holder.

In the case we make any change to order or cancel an order, we should attempt to send you notification for contacting you by email or billing address/phone number given at the time of order. We also reserve the rights to stop, limit orders that, in our sole judgement, appear to be placed  by Distributors, Dealers or Resellers. You agree to give current, accurate and complete purchase & account information for all the purchases made at our store.

Privacy and Policy

K Health Care maintains the privacy of its customers; we do not share any kind of confidential information to anyone not belonging to K Health Care Team. K Health Care does not share a customer’s health and personal information in any circumstance. All information collected through website, phone or by any medium is kept confidential.

If you have opted for receiving marketing emails, SMS, and calls, you may receive promotional mails from K Health Care, if you want to opt out of K Health Care marketing emails you can unsubscribe from our emails by clicking on unsubscribe on the bottom of the email.

K Health Care may use cookies to serve you in better way; K Health Care doesn’t stores private information in cookies like name, email, number etc.

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personal identifying information, but they do enable us to personalize our home page for you and allow us to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent it from doing so. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Authorized K Health Care representative may call you or get in touch with you regarding the fund solicitation/account resolution, sales, or product deliveries etc.

K Health Care will inform for any change in the privacy policy. For any kind of information you may contact us at [email protected]

What is the return policy?

Products that are not what you expected them to be will be returned or exchanged. We will exchange or refund any products that are in their original condition and packaging with the correct reciept within 7 days of its purchase, Products may be returned to K Health Care via mail or store. The customer is repsobsible to ship the package back. To return a product, sign into your K Health Care account, or call us to recieve a RMA # for your product. You can only request a RMA # within 7 days ofNo returns will happen without our authorization.

What is the return policy for damaged products?

If the product is damaged when it arrives, please contact us within 7 days of the delivery, and we will replace it and pay the shipping costs.

How can I ship back a product that I do not want?

to ship the package back. To return a product, sign into your K Health Care account, or call us to receive a RMA Number for your product. We will only give a RMA Number within 7 days of receiving the product. All orders must have a RMA Number when returned. The returned orders without a RMA Number can’t be identified, and refunds may not be applied.

When will I be refunded for my return?

We will refund all the money by the original form of payment used for the purchase. If the product is returned through mail, we will refund the money, except for the shipping fees once we have received the product in new condition.

 

Do you have a restocking fee?

Yes, a 25% stocking fee is applied to all returns.

What products are non-returnable?

Our non-returnable products include incontinence items, hospital and adjustable beds, mattresses and support surfaces, sheets, pillows, hygiene items, bath products, wound care products, power patient Lifts & stand-up lifts, slings by Drive Medical, custom wheelchairs, Geri-Chairs, Handcycles, Socks, Hose, Ramps, Respiratory items, Wheelchair Cushions and Backs, Spenco Sandals, refurbished items, and diagnostic testing supplies.

What is the Cancellation Policy ?

At K Health Care, we believe in providing absolute customer satisfaction and pleasant shopping experience. Most of the items are processed for shipment through our system within few minutes of placing the order. You can cancel your order before the product has been processed for shipment. Once the shipment is processed for departure, returns and refunds will be applicable according to K Health Care return policies.

If you wish to cancel your order kindly contact our Customer Service department at 91+ 9211345919 or email us. Any product that you canceled may be subject to a cancellation fee of 5% of total amount. The refund on canceled orders will be credited back to the original method of payment mode. Coupons or any special offer applied on the order will not be credited back. K Health Care reserves the right to cancel any order. The orders can’t be changed or modified once processed for shipment.